The Shopping Centres Association of India (SCAI) has made a representation to Karnataka government for the reopening of malls in the state with a set of standard operating procedures and guidelines. The association has asserted and collectively endorsed the ability of shopping centres to enforce protocols in a far more efficient manner than many others who have benefited from the relaxation.
The representation holds significance as the country braces itself for Lockdown 4.0 from May 18. SCAI has factored in several measures including the deployment of dedicated technical teams to monitor and implement air-conditioning measures, 40 per cent humidity/controlled temperature, regular checks of ambient air quality.
SCAI is of belief that, if establishments like offices, standalone shops, etc. can be allowed to open, malls too can be allowed to open.
The association’s SOP includes distance markers installations at the entry points/ cash counters/ help desk, restricted mall timings and customer entry, only 1 customer per 75 sq ft, use of only 50 per cent of total parking capacity, restricted washroom usage policy, screening of all visitors and staff with contactless infrared guns and 50 per cent staff strength in phase 1.
It has also assured the government of continuous sanitization of customer touch-points and fumigation, controlled movement of raw materials and goods, emergency rooms for isolation of suspected cases, and no events, open atrium sales, busking and LIVE Music performances that can likely cause shoppers to congregate.