31 January 2025, Mumbai
Premium menswear brand, Reid & Taylor Apparel has integrated Unicommerce's order management, warehouse management, and retail management systems into its operations.
This integration helps the brand automate order processing across its website, warehouses, physical stores, and online marketplaces, creating a seamless omnichannel experience for customers. It allows the brand’s customers to easily transition between online and offline channels.
The implementation of Unicommerce's solutions follows the launch of Reid & Taylor's brand website and its increasing presence on online marketplaces. Centralizing stores and warehouses on a single platform enables the brand to offer ship-from-store services.
Subrata Siddhanta, CEO, Reid & Taylor Apparel, states, an expert in retail and e-commerce technology, Unicommerce has a deep understanding of business operational challenges, making them the perfect fit for our business.
Kapil Makhija, MD & CEO, Unicommerce, avers, being a part of Reid & Taylor’s customer experience journey, helps the brand meet the omnichannel expectations of its customers. Serving over 3,600 clients, including D2C brands, retail and e-commerce companies, and logistics providers, Unicommerce processes over 850 million orders annually.