PUMA India, Salesfloor Revolutionize Customer Relations
Salesfloor, the leading customer engagement platform, joins forces with PUMA India to revolutionize the online and in-store experience. PUMA's partnership with Salesfloor aims to provide a unique personalized shopping service, integrating immersive virtual shopping, clienteling, and conversational AI.
Seamless Shopping Guidance
Through the Salesfloor widget on Puma website, customers gain instant access to store associates and style consultants for personalized shopping guidance. The platform offers sizing advice, styling tips, and product recommendations through seamless online chats, video interactions, and personalized outreach.
India serves as the first market for this innovative solution, with 80 PUMA stores already implementing the Salesfloor solution. Positive responses and increased customer adoption have fueled plans for further expansion in 2023.
Growth Through Personalization
With a global presence across four continents, Salesfloor continues to provide unrivaled personalized experiences for retailers, supporting their growth and success in the highly competitive retail industry.
