DLF Malls is back with the second edition of its 'Shopping Festival,' running until November 5, 2024. Leveraging the festive spirit, shoppers in Delhi-NCR can enjoy exciting offers, entertainment, and culinary experiences.
The festival showcases exclusive deals from top brands, with themed events like 'Festive Village' featuring handcrafted goods, and the 'Diwali Edit' with ethnic fashion. Visitors can also enjoy live performances, beauty pop-ups, Korean culture festivals, and food carnivals.
Senior Executive Director Pushpa Bector shared that DLF Malls aims to provide a rewarding shopping experience and cultural immersion through the Festive Village, celebrating India's heritage.
The festival promises to elevate the Diwali celebrations across all DLF properties.
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Having commenced on Sep 26, 2024, the Big Fashion Festival (BFF) sale by Myntra ended on successful note with the e-commerce company onboarding 1.5 million new customers during the sale.
Reflecting a strong shopping sentiment across the country, the retailer witnessed a rise in new customers from non-metro cities with around 80 per cent of the new customers coming from these regions.
The platform also registered around 390 million customer visits during the peak period leading to a 100 per cent growth in orders per minute.
The categories most in demand included women's ethnic wear, men's occasion and casual wear, and sports footwear. Shoppers from across the country thronged the Myntra platform to leverage the value-driven offers on products across fashion, beauty and lifestyle categories. The e-commerce operator expects this buoyant shopping sentiment to continue in the coming weeks, says Neha Wali, Senior Director-Revenue and Growth, Myntra.
A fashion-tech startup for Gen Z women, Newme plans to expand its retail network by opening around 20 new stores across key markets by FY25-end.
The brand has already opened an experience store at Vegas Mall, Dwarka in the Delhi-NCR region. This store offers a 90-minute delivery service across Delhi-NCR. Covering over 10 pincodes, the service has already reached over 2,000 customers since its launch, notes Sumit Jasoria,Co-founder and CEO.
Currently having nine stores across seven states, Newme plans to further expand in cities like Bengaluru, Mumbai, Hyderabad Indore, Dehradun and Chandigarh. The company aims to focus on understanding the preferences of Gen Z women, leveraging technology and fashion innovation to meet their evolving needs, adds Jasoria.
India's apparel retail industry has witnessed a remarkable growth over the past decade, growing at a compounded annual growth rate (CAGR) of 10.2 per cent. This increase is primarily due to rising disposable incomes, rapid urbanization, and a consequent shift from unorganized to branded retail, reveals a recent study by financial advisory firm Centrum Research.
Apparel sector growth to continue
The study says, the apparel market is poised to continue growth, driven by favorable demographics, increasing incomes, and a growing demand for affordable fashion, particularly among Gen-Z consumers. The organized retail sector has experienced significant expansion, with major players increasing their store footprint by 15.7 per cent CAGR over the past five years.
One of the notable trends in the industry is the rising popularity of private-label apparel, which offers price and product differentiation. While customers in smaller cities prioritize quality and value-for-money, affordable fashion has emerged as the dominant force in the market, accounting for 56 per cent of the total apparel sales.
Mass market to see substantial growth
The mass market segment has witnessed substantial growth, growing at 28.4 per cent in FY23 with a projected CAGR of 13.7 per cent for FY23-FY27. Similarly, the economy segment recorded a 28.7 per cent increase in FY23 and is expected to grow at a CAGR of 14 per cent over the next five years. In fact, value fashion is projected to bounce back as inflation eases, while premium segments will benefit from a growing brand-conscious consumer base.
The mid-premium and premium segments have also demonstrated impressive growth, with FY23 figures showing increases of 37.9 per cent and 45.1 per cent, respectively. The projected CAGRs for these segments are 21.7 per cent and 25 per cent for FY23-FY27. And the premium+ category grew by 33.0 per cent in FY23 and is expected to grow at a CAGR of 35.9 per cent by FY27.
The organized market has witnessed segmentation, with categories like western wear, ethnic wear, and athleisure experiencing rapid growth. As inflation eases, value fashion is expected to rebound, while premium segments will benefit from a growing brand-conscious consumer base. Private brands are poised to capitalize on evolving consumer lifestyles and fashion trends, driving further growth in the market. Looking ahead, the apparel market is expected to continue growing, with rising incomes, favourable demographics, and increased demand for affordable fashion, particularly among Gen-Z consumers.
A recent report by Cushman & Wakefield has shed light on the pressing issue of India's limited retail space, particularly compared to its South Asian counterparts. The report highlights a substantial gap in the Retail Space Per Capita (RSPC) and underscores the urgent need for significant expansion in the sector. India's RSPC, currently is at a dismal 2.8 sq ft per person. This falls considerably behind other South Asian nations such as Indonesia (1.0), the Philippines (0.7), Thailand (0.9), and Vietnam (0.4). This disparity highlights the vast potential for growth in India's retail sector.
City-wise breakdown
Hyderabad, leads the pack with an impressive RSPC of 4.7 sq ft per capita, showcasing its thriving retail scene. The city's impressive RSPC can be attributed to several factors, including a growing IT sector, rising disposable incomes, and planned retail developments like Sarath City Capital Mall. Pune follows closely with 4 sq ft per capita, reflecting its growing consumer base and retail expansion. Retail growth is getting a boost from the young population, increased urbanization, and the influx of international brands. Phoenix Marketcity Pune stands as a testament to the city's retail dynamism.
Bengaluru stands at 3.8 sq ft per capita, indicating a robust retail market. The thriving retail scene is driven by its cosmopolitan population, strong IT sector, and the presence of major retail players like Orion Mall and Mantri Square Mall. Chennai records 3.6 sq ft per capita, showcasing steady growth. Mumbai maintains a healthy 3.2 sq ft per capita, despite space constraints. Delhi NCR stands at 2.7 sq ft per capita, revealing room for further retail development.
And Kolkata records 2.2 sq ft per capita, indicating potential for retail expansion.
Metro’s face space crunch
The report reveals, despite being major metropolitan areas, Mumbai and Delhi-NCR are facing acute shortages in quality retail space. This is particularly evident in the lack of Grade-A malls, which are essential for attracting international brands and providing a world-class shopping experience. The report also points to a growing demand for organized retail spaces in Tier-II and Tier-III cities. However, the lack of adequate infrastructure and investment poses a significant challenge to expansion in these areas.
In fact, select malls like Phoenix Marketcity in Mumbai and DLF Mall of India in Noida have demonstrated the potential for success in the Indian retail market. These malls have achieved high occupancy rates and strong footfall by offering a diverse mix of brands, entertainment options, and a premium shopping experience. On the other hand, several malls across the country are grappling with low occupancy rates and declining footfall. This can be attributed to factors such as poor location, inadequate tenant mix, and a lack of innovation in design and offerings.
The Cushman & Wakefield report serves as a wake-up call for industry stakeholders. To bridge the RSPC gap and meet the growing demand for retail spaces, a concerted effort is required from developers, investors, and policymakers. It shows significant investment is needed to develop Grade-A malls and other organized retail formats across the country. Expansion in Tier-II and III cities must be prioritized to tap into the vast untapped potential in these areas. Meanwhile malls need to differentiate themselves by offering unique experiences, focusing on entertainment and leisure activities, and adopting innovative design and technology. Government policies need to be streamlined to facilitate faster approvals and encourage investment in the retail sector.
India's retail sector is poised for significant growth in the coming years. However, to realize its full potential, the industry must address the pressing issue of limited retail space. The Cushman & Wakefield report provides valuable insights into the challenges and opportunities facing the sector and calls for a concerted effort from all stakeholders to bridge the RSPC gap and create a thriving retail ecosystem in India.
US-based sports brand, New Balance has expanded its presence in South India by launching the brand’s maiden store in Chennai, Tamil Nadu. Located at Phoenix Palladium, the store showcases the brand's latest collections across categories including footwear, apparel, and accessories.
Radeshwer Davar, Country Manager, New Balance India, says, this significant milestone consolidates the brand’s aspiration for retail expansion in India. Highlighting Chennai’s unique blend of sports and culture, he says, the city proves to be an ideal market for New Balance.
Founded in 1906, New Balance has grown into a global brand, reporting sales of $6.5 billion in 2023 and employing 9,000 associates worldwide. This new store marks an important step in the company’s strategy to strengthen its retail presence in India.
Global footwear and accessories brand Nine West by Bata has launched a collection of over 100 new footwear styles for the festive season on Flipkart’s fashion arm Myntra.
Crafted as a part of a versatile wardrobe for the modern women, this collection blends elegance with practicality for the fast-paced urban lifestyle, says Sharad Takhur, Vice President and Head-E-commerce, Bata India. Featuring footwear styles including stilettos, pumps, sling-backs, mules, sandals, flats, and slides with both casual and formal options available, it empowers women to navigate their day with both confidence and style. The collection also elevates the customers’ shopping experience, making fashion accessible for every occasion.”
The collaboration between Nine West by Bata and Myntra strengthens the brand’s omni-channel strategy in India. Available exclusively on Myntra, the new collection aims to use the platform’s pan-India reach to expand its customer base. A retailer of Nine West footwear in India, Bata India has a network of over 1,900 company owned and franchise stores and sells close to 50 million pairs of shoes annually.
India’s premier fashion destination, Reliance Trends has launched its new Autumn/Winter collection, showcasing a captivating range of men’s, women’s, and children’s wear for the festive season. The brand also launched a new exclusive ‘Every Day Lower Prices’ concept that offers unbeatable deals on its latest collections.
Inspired by nature's timeless beauty, the menswear range in the new A/W collection reflects the essence of blooming flowers, serene rivers, and majestic mountains. Each of the garment pieces in this range offers a harmonious blend of classic and modern styles.
The women’s collection is a tribute to the enduring artistry of Indian craftsmanship, reinterpreted for the modern woman. Catering to diverse fashion choices, this collection offers varied styles ranging from side-gathered kurtas and layered kurtas to co-ord sets and ethnic dresses. It features antique metallic finishes fused with contemporary designs and floral prints, infusing nature’s beauty into various fabrics and silhouettes. The range blends the rich jewel tones of pinks, purples, blues, and ochres with neutrals and pastels in metallic hues to create a luxurious and sophisticated color palette.
Bringing to life the vibrant energy of meadows, the children’s wear collection offers playful patterns and cheerful colors that help brighten every child’s day. The soft and breathable fabrics used in this collection ensure easy movement for kids both while chasing butterflies and also building sandcastles. The dresses designed in whimsical patterns like twinkling stars and moonlit skies urge shoppers to explore the range, while T-shirts featuring friendly animal companions inspire curiosity about nature.
Crafted with utmost care, every piece in the children’s collection blends comfort with style. Minute details like tiny pockets perfect for storing treasures, seashell-shaped buttons, and embroidery help weave stories into every stitch, making the collection, a cherished addition to any child’s festive wardrobe.
A North India-based value fashion retailer, Citykart aims to open around 300 stores over the next three years, with plans to launch 40-45 stores by the end of the current fiscal year.
Founded in 2015 in Lucknow, Uttar Pradesh, Citykart offers affordable fashion for men, women, and children, along with footwear, accessories, home furnishings, general merchandise, toys, and recently, cosmetics and personal care products.
The company reached a significant milestone of 100 stores in 2023 and now operates 107 outlets across 76 cities in nine states, including Uttar Pradesh, Bihar, Odisha, Assam, and West Bengal, spanning 8.95 lakh sq ft. Citykart plans to deepen its presence in strongholds like Uttar Pradesh and Bihar while exploring over 15 new regions, primarily in North and Northeast India.
This expansion is expected to boost revenues to Rs 950-1,000 crore by FY25, up from approximately Rs 626 crore in FY24, reflecting a 20 per cent increase from Rs 523 crore in FY23. The company is currently focusing on fortifying existing markets while expanding into new regions, says Sudhanshu Agarwal, Director. Once it establishes a strong presence in North and East India, the retailer plans to expand into South and West India.
The value retail space in India is growing rapidly, particularly in non-metro areas, with competitors like V-Mart, Zudio, and Max also targeting this segment. Value retailers like Citykart serve as shopping malls for Tier II and III cities, offering organised retail and affordable fashion that local mom-and-pop stores struggle to compete with, states Agarwal.
Citykart employs around 2,800 people, with 30 per cent of the workforce being women. The retailer offers around 25,000 to 30,000 SKUs in the summer and 15,000 to 20,000 in the winter. Despite its broad product range, 82 per cent of its offerings are apparel. Citykart operates purely offline and focuses on weekly merchandise updates.
By the end of FY24, Citykart plans to open stores in 15 new cities with an investment of Rs 100 crore, creating 700-1,000 jobs. The company anticipates a 25-30 per cent increase in sales, driven by double-digit growth in same-store sales.
Expanding its retail presence in the market, prominent menswear brand under Aditya Birla Fashion and Retail, Peter England has launched third store in Kathmandu, Nepal.
This strategic move highlights the brand's commitment to offer premium lifestyle products in emerging markets. Located in Kumaripati, the new store spans 750 sq ft and was inaugurated by renowned Nepalese actor Ayushman Joshi.
Founded in 1889, Peter England has grown to be India’s largest menswear brand. The Kathmandu store features a wide range of men’s fashion, including shirts, trousers, t-shirts, suits, and accessories like belts and ties. It also showcases the brand’s latest Yacht Club collection, which blends modern style with the versatility of both formal and casual wear.
Anil S Kumar, Chief Operating Officer, states, launched in collaboration in with Pacific Business, the brand’s store in Kathmandu aims to offer customers with an enhanced shopping experience.
Bipin Kumar Agarwal, Director, Pacific Business, adds, strengthening the company’s partnership with Peter England, the new store offers fashionable, affordable menswear tailored to the preferences of local customers.
Women’s apparel brand Twin Birds is set to achieve a major milestone by launching its 100th store in Chennai, Tamil Nadu.
The Coimbatore-based company caters to women and girls, offering bottom wear, denims, dresses, shapers, lounge wear, and inner wear. It focuses on using high-quality fabrics and modern designs catering to women’s everyday needs. Emphasising on comfort, the brand ensures its clothes not just look but also feel good to wear throughout the day.
The vibrant color palette and contemporary styles of its clothes reflect Twin Birds’ commitment to appeal to a wide demographic of women seeking both fashionable and practical clothing.
Alongwith a market presence across India, Twin Birds also operates in the Middle East, Singapore, Malaysia, and Sri Lanka, with its products available in over 7,000 multi-brand retail outlets worldwide.
Led by Isha Ambani, Reliance Retail has collaborated with Swedish fashion giant H&M to bring over 10,000 styles from H&M’s collections, including men's, women's, children's clothing, and home décor, to Reliance's online platform, Ajio.
The collaboration aims to expand H&M's online footprint in India while offering affordable, high-quality fashion to a broader customer base.
The partnership aligns with Reliance Retail’s vision to curate top global brands for Indian consumers and strengthens Ajio’s already extensive catalog by adding H&M’s diverse and stylish collections. With the inclusion of H&M’s offerings, Ajio reinforces its leadership in India’s competitive fashion e-commerce sector, appealing to fashion-forward consumers with a wide variety of premium, yet accessible styles.
For H&M, this partnership is a strategic move to reach a wider Indian audience by leveraging Ajio’s digital reach. Although H&M already has a strong presence in India through its physical stores, its integration into Ajio provides a robust omnichannel experience, allowing customers to shop seamlessly both online and offline. This collaboration meets the growing demand for convenience and variety, blending traditional retail with cutting-edge digital innovation.
As India’s retail landscape increasingly embraces e-commerce, particularly in fashion, the partnership between Reliance Retail and H&M underscores the critical role of online platforms in meeting consumer needs. Ajio’s expanding portfolio of global brands will continue to be a key factor in maintaining its leadership in the market.
Through this collaboration, both Reliance Retail and H&M aim to elevate the fashion experience for Indian consumers, providing them with a greater variety of styles, easier access to premium brands, and a seamless online shopping journey.
In a complaint this week to the Department for Promotion of Industry and Internal Trade (DPIIT), Madras High Court lawyer K Narasimhan has accused Flipkart of influencing prices for select sellers and funding discounts, creating an uneven playing field in the e-commerce marketplace.
Narasimhan claims Flipkart has been offering selective waivers at the product level, directly impacting the pricing of certain sellers. This, he argues, creates a "skewed and non-competitive environment" that stifles competition and hurts the broader seller ecosystem.
Allegations among festive sale
The allegations have surfaced amidst the ongoing annual festive season sale events organized by major e-commerce companies like Flipkart, Amazon, and Myntra. The Confederation of All India Traders (CAIT) has also called for the suspension of these sales, claiming that they further harm domestic traders through the continued use of anti-competitive practices.
Rules and Regulations Allegedly Being Violated
The primary rule that Flipkart is accused of violating is the prohibition on e-commerce companies interfering with or influencing the price of products listed on their platforms. This is enshrined in the Consumer Protection (E-Commerce) Rules, 2020, which were enacted to ensure fair trade practices and protect the interests of consumers and sellers.
The alleged rule violations
Consumer Protection (E-commerce) Rules, 2020: The rules prohibit e-commerce entities from directly or indirectly influencing the sale price of goods or services offered on their platforms.
Competition Act, 2002: The Act prohibits anti-competitive agreements and abuse of dominant market position, which could include predatory pricing or discriminatory practices.
Foreign Direct Investment (FDI) Policy: The policy for e-commerce marketplace entities restricts them from influencing the selling price of goods and services and mandates a level playing field for all sellers.
E-commerce companies' defence
Flipkart has not yet responded to the allegations. However, e-commerce companies typically argue that discounts and promotional offers are essential for attracting customers and driving sales, especially during the festive season. They also claim that these practices benefit sellers by increasing their visibility and reach.
If found guilty of violating the Consumer Protection (E-Commerce) Rules, 2020, Flipkart could face penalties under the Consumer Protection Act; penalties may include fines and imprisonment for the individuals responsible.
This is not the first time that Indian e-commerce majors have faced scrutiny for their business practices. In the past, both Flipkart and Amazon have been investigated by the Competition Commission of India (CCI) for alleged anti-competitive behavior.
The allegations against Flipkart have once again brought to the fore the concerns about the dominance of large e-commerce companies in the Indian market and their impact on small and medium-sized businesses. The government and regulatory authorities are likely to face increasing pressure to take action to ensure a level playing field for all players in the e-commerce ecosystem.