No relaxations to e-commerce firms in rules, urges CAIT

03 January 2022, Mumbai:

The Confederation of All India Traders (CAIT) has urged the Centre to ensure it does not provide any relaxations to the e-commerce firms in the new e-commerce rules. The Centre is expected to announce the new-commerce rules soon under the Consumer Protection Act.

CAIT alleged that several foreign funded e-commerce companies are indulging into predatory pricing, deep discounting, loss funding, exclusivity, owning inventory, and facilitating illegal items through their channels.

It has said, prohibiting deep discounts and flash sales, making e-marketplaces responsible for the quality of goods sold on their platforms, setting up of robust grievance redressal mechanisms, stoppage of market-distorting discount offers, mis-selling of goods and services, equal treatment of all sellers registered should be the integral and non-compromising points of the new e-commerce policy.

The traders' body also urged the Centre to provide a level playing field to the domestic players to prevent them from winding up their businesses due to the manipulative and unethical business practices of the e-commerce companies.

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